No charge
left
Welcome to the premier resource for chargeback representment and reversals
behind
FIGHTING FOR WHAT'S YOURS
We have earned our way to the top by remaining focused on your bottom line.
Transmedia expertly serves merchants and payment processors in recovering revenue caught up in cardholder disputes.
A RECORD
OF RESULTS
Our Edge: The Human Touch
Manual Response
We do not rely on templates or automated robot representments. Each case is unique and requires a response that protects you best.
Personal Service
We pride ourselves on transparency, communication and fighting with you on your corner. Your concerns are our concerns.
Customized Process
Whether you require ongoing assistance or one-time support, we tailor the processes and arrangements to suit your specific needs.
Giving up isn't in our playbook
We utilize every avenue and will pursue relief solutions including the Arbitration & Compliance process and beyond to get back what's yours.
Learn MoreThe best defense is a prepared offense
The Transmedia team is armed with combined decades of knowledge in the intricate world of Chargeback rules, regulations and complex procedures. We create a detailed and exhaustive plan for each case that minimizes friction and maximises results
Our focus is on creating evidence-based response premised on the relevant core rules that will turn the tide in your favor. In this bureaucratic landscape, we avoid unnecessary documentation and ensure that you don't surrender any of your rights.
Word
on the street
“Transmedia is a company without any competition! We've tried everything and everyone for our e-commerce businesses, until we found the Transmedia team and haven't looked back. They work miracles.”
“Five Stars. We didn't have hope for reversing a huge claim, but they pulled it off at the final stages of arbitration. If you feel you've been wronged, use Transmedia. You won't regret it.”
“We never feel like just a number here. The service, professionalism and communication make a tangible difference.”
“Transmedia is a company without any competition! We've tried everything and everyone for our e-commerce businesses, until we found the Transmedia team and haven't looked back. They work miracles.”
“Five Stars. We didn't have hope for reversing a huge claim, but they pulled it off at the final stages of arbitration. If you feel you've been wronged, use Transmedia. You won't regret it.”
“We never feel like just a number here. The service, professionalism and communication make a tangible difference.”