Chargeback?
We’ve got your back!

Founded in 2000, the Transmedia team has amassed more than two decades of experience in the intricacies of the payment ecosystem and the world of chargebacks.

With in-depth knowledge of the rules and processes established by each major card association, we pace the industry in staying on top of changes big and small and apply this comprehensive mastery of this arena to the benefit of our clients.

What we do

Transmedia has positioned itself as the firm committed to each client, each case and each step of the process. When a chargeback is issued, we take a case-specific and multi-pronged approach to ensure that no stone is left unturned on the road to securing a resolution that puts you on top.

  • Fraud-related disputes
  • Technical processing disputes
  • Customer satisfaction issues

Our
Values

Transparency

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Service

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Commitment

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Knowledge
is power

Our systems are powered by immersive knowledge of the payment ecosystem and bank-specific policies. We know that dispute processes tend to favor the cardholder, and have made our bones by working diligently to turn the odds in your favor.

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Results that blow past industry standards:

It’s what you deserve and what we deliver

We believe in ourselves — and you

That’s why we have structured contingency-based payment plans so that we don’t get paid until you do.

We’re in this together
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